SONESTA Insights
NON DISCLOSURE AGREEMENT
The information on this page is provided to help you understand the nuances of the various brands in the Sonesta brand family to assist you in your recommendations for products that align with our guests’ profiles and brand promises.
About Sonesta International Hotels Corporation
Sonesta is one of the fastest-growing hospitality companies in the U.S., celebrating an approximate 350% increase in its managed hotel portfolio since August 2020. You will find nearly 300 Sonesta hotels across seven brands - Royal Sonesta; Sonesta Hotels & Resorts; Sonesta Select; Sonesta ES Suites; Sonesta Simply Suites; Sonesta Posadas del Inca; Sonesta Cruise Collection - operating in the U.S., Canada, Chile, Colombia, Ecuador, Egypt, Peru, and St. Maarten.
Since its founding, Sonesta has built, owned, managed, and designed hotels throughout the world. Our mission has remained the same: to provide our guests an authentic quality experience and treat all who walk through our doors with integrity. We embrace our decades-long heritage of unrivalled service as we stay in tune with today’s traveler. And we do so with integrity and passion.
Sonesta is…
loyal
EARNING TRUST WITH EVERY STEP.
authentic
SERVING SINCERITY AS OUR MAIN DISH.
passionate
CREATING UNFORGETTABLE MOMENTS WITH UNPARALLELED HOSPITALITY.
inclusive
WELCOMING TO THE WORLD.
dynamic
GETTING BETTER AND BETTER EVERYDAY.
wellness
SHIFTING FOCUS TO MIND, BODY, AND SOUL.
Our diverse and distinctive portfolio spans 8 countries and covers a full range of services, from independence to full-service indulgence.
Luxury
Royal Sonesta hotels offer ideal high-design hideaways and an innate ability to provide connection – to our guests, and to the cities in which we belong. Our locations are ripe for exploration, our cuisine is locally inspired and artistically created our meeting & event spaces noteworthy and our hospitality sets the standard for impeccable turnkey service.
Premium
Sonesta Hotels & Resorts, we believe in a personalized experiences tailored to each guest. Explore the neighborhoods of our city destinations or indulge in complete relaxation at our resorts.
At Sonesta Select, we’re all about making connections and delivering amazing hospitality in the communities we call home. Our hotels have crafted spaces that fit our guests’ lifestyles so that they can spread their wings and be themselves - we’re community hotels made personal.
Limited Service
Sonesta ES Suites is a welcoming, surprisingly different hotel where guests can easily work, play and gather to form their own unique and unexpected experience.
When traveling for business, the simple truth is guests just want a great, comfortable place to stay that feels like home. At Sonesta Simply Suites, they can count on getting everything they want and nothing they don’t. How simple is that?
CORE VALUES & CULTURE
A Culture of Caring
We aspire to greet every Sonesta guest with a spirit of warmth and welcoming. Those aspirations extend deep into the heart of our hotels – right into the lives of our employees. In fact, we consider ourselves more than a hotel. We’re a member of the communities we serve.
Caring for Employees. At our core, we celebrate the individuality of everyone who walks through our doors. For our employees, which means we ensure they develop the skills and tools they need to do their job and exceed even their own expectations. The longevity of our team is all the proof we need that our unique culture creates a rewarding environment. It’s that Sonesta spirit that keeps our guests coming back.
Caring for Tradition & Communities. Sonesta takes enormous pride in preserving what our guests have come to discover: local culture. We infuse a property’s design with local artful touches. We offer cuisine at our tables and art on our walls that reflect the region. Our passion for all things local keeps us from becoming a cookie-cutter hotel chain.
We also encourage our general managers to practice their own entrepreneurial and community spirit in a way that serves their hometown. Whether hosting a fund raiser for a local charity, supporting the local music scene, or giving back in other ways to the community that supports them, Sonesta’s culture of caring keeps on giving.
Integrity. Authenticity. Quality. Concern. These four cornerstones keep the Sonesta family of hotels, guests, employees and communities strong. We invite you to experience our Culture of Caring for yourself.